Faced with a rash of reported mobile device thefts, local lawmakers want to ban
the automated purchasing kiosks that have cropped up at area shopping centers
and allow customers to instantly resell GT-I9300
phones, tablets and music players.
Ryan Kuder, director of
marketing for San Diego-based ecoATM, said that stolen phones represent less
than one-tenth of 1 percent of the company's business. He said ecoATM helps
police track customers who resold stolen phones. The machines are monitored by
security cameras and require sellers to submit a driver's license and
thumbprint.
Kuder noted that the company marked a milestone this week —
the purchase of 1 million phones — and he insisted: "When we collect a stolen
phone, we return it.""Stolen phones have been a big black hole [for law
enforcement]," Kuder said. "They get stolen, they get sold, and nobody knows
where they go."
Police in the area say device thefts have indeed been a
problem, and transit police this spring made a public awareness push to prevent
mobile device theft after some brazen thefts of devices from passengers."We do
have a high number of GT-I9500
cellphone robberies," city police spokesman Anthony Guglielmi
said.
But Guglielmi said the idea that they end up being sold at ecoATMs
may only be a hunch. Police in the city and county have only linked one theft to
the kiosks. In that case, according to a Baltimore County spokeswoman, the
stolen phone sold at a county ecoATM kiosk was recovered by police in
cooperation with the company.ds3SDdsd34
Guglielmi said ecoATM officials
last week approached Police Commissioner Anthony Batts, who criticized such
kiosks after a conversation with D.C. Police Chief Cathy Lanier. Company
officials said they would sit down with police to explain how their company
works.
There are no ecoATMs in the city and eight around the Baltimore
beltway. One at Mondawmin Mall was shut down after drawing crowds that
overwhelmed the shopping center's staff.Still, council members say police
officers in their districts have been telling them that the kiosks are
problematic.
"Unfortunately, along comes a technological advancement that
allows people to sell MP3s and stolen top 10 cell
phones without any human interaction whatsoever," Henry told
council colleagues when he introduced the bill.Councilwoman Mary Pat Clarke said
police told her that thieves are stealing from city residents and turning
cellphones and devices in for cash at county malls.
"These kiosks have
upped the crime rate in Baltimore City, because if you steal a cellphone you
just go out to a mall in the county and you get cash," Clarke said. "You get
cash from this machine for putting in the cellphones that you stole. It's
increasing the car break-ins and the thefts of cell phones."
Council
President Bernard C. "Jack" Young said he believed the kiosks were increasing
the incentive for thefts from school children, as well."This is a big problem
around our schools. A lot of our school children are being robbed of their cell
phones," he said.Ryan O'Doherty, a spokesman for Mayor Stephanie Rawlings-Blake,
said the mayor "appreciates councilman Henry's concern," and wants to hear from
Batts on the issue.
Drew Spaventa, another company official, said many
cities work closely with ecoATM but others have a "knee-jerk reaction that has
to do with the people who hear there's stolen phones, and a kiosk that buys them
back."Then, he said, the perception that ecoATM is to blame "takes on a life of
its own."
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